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July/August 2010 
Thrive HomesThrive Homes Improves Productivity, Saves Man Hours and Cuts Costs....
 
New housing association, Thrive Homes, is committed to improving not only its housing stock but also the quality of the services it delivers. To achieve this, it has embarked on a programme to integrate existing back office applications. awi, NDL's integration technology, is playing a major role in enabling Thrive to achieve its aims.
  
  
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An interview with Jason Hendy, IT Consultant, iScape Solutions Ltd
 
 
 
 
Jason Hendy has been working in IT for 13 years, mostly in web development. For the last eight years he has been exclusively involved in the public sector and now works as a consultant for a number of local authorities, developing solutions to improve service delivery. This hands-on experience has given him an interesting insight into what councils are doing against a background of budget cuts.
 
What are you involved in at the moment?
I'm primarily implementing CRM systems and integrating them with existing applications, to drive maximum ROI. One of these is at Oxford City Council, where we've been using NDL's integration technology to link the Revenues and Benefits application with Lagan's CRM system: this is being used across a range of communication channels to give residents access to services via the channel of their choice................
 
jigsaw awi SX Version 4

 
 
 
 
 
NDL's Universal Application Integration server is making it quicker, easier and more intuitive to integrate your business applications. A host of new features allow application controls to be identified and used at a glance with our new 'power profiling' feature, dramatically speeding up the time taken to integrate your applications. 
The new simpler to use workbench also provides efficiency improvements such as a more visual approach to web (HTML) application profiling. Management just got easier too with a consolidated console allowing configuration, monitoring, auditing and tracing all in one place.
 
To find out more about awi SX version 4 and how simple it can be for your organisation to integrate existing applications, saving time and money - no matter what type they are - click here to email us and we will get straight back to you!
 

 Event News:
 
  Local Government Seminars
 
Switch and Save!  
 
Getting citizens and clients to "switch channels" to the phone and web has been proven to deliver significant savings, but only if the back office is integrated to make those all-important administrative savings. Equally, enabling your workers to "switch" to doing more of their work in the field has been shown to produce massive savings when fully integrated with existing back office systems. Join us for a series of seminars where we will show you how simple this can be and where we will showcase real life case studies producing real, cashable savings.
 
Dates & Venues:
 5th October - North
        19th October - Midlands
    26th October - South 
 
 Health Service Seminars
 
 Cut Costs & Improve Efficiency While Delivering Quality Patient Care. 
 
The new government white paper has placed an emphasis on maximising the use of existing IT systems, joining them up to achieve more efficient business processes, freeing up staff to care for patients and ultimately saving money. Supported by real life case studies, this series of seminars looks at how NDL's integration and mobile working technologies are being used to achieve this within the health sector. 
 
Dates & Venues:
     21st October - Midlands
28th October - South
  2nd November - North
 
 
For further information regarding any of these events, please email events@ndl.co.uk or call 01937 543500

 01937 543500 | www.ndl.co.uk

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