An Interview with Russell Hancock of Blue Diamond Internet Systems:
Russell Hancock, Owner of Blue Diamond Internet Systems, has seen mobile from both sides of the fence: in the public and in the private sectors. Here he explains what he sees as the key differences, and also explains the approach he is taking to enable SMEs to embrace the advantages of mobile working. What's your background?
I've been a software developer for many years, initially in the public sector working on technology solutions to improve the way services were delivered to customers. I decided to go out on my own and, four years ago, set up Blue Diamond. Since then I've developed solutions for a number of local authorities and this has included using NDL's awi product suite, in particular through implementing mobile working.
We're now working in the commercial sector as well, predominantly with smaller businesses. These sorts of organisations generally don't have the in-house staff or knowledge to manage and support the software that brings existing systems together. Their priority is to get the job done - and we help them do that.
Fundamentally we're helping businesses make the most of the IT they have, either through synchronising existing software, creating new bespoke software, simplifying day-to-day IT administration or developing something as fundamental as an e-commerce website.
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