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NDL Community Newsletter

Spring 2025

Spring has well and truly sprung! Catch up on the latest NDL news and updates in the spring issue of the Community newsletter.

It was fantastic to meet so many people at the Community Connect events in January, and it's hard to believe that we are a third of the way through the year already. 2025 is proving to be a busy year with lots of product and project developments being delivered into the community, with the NDL Team working hard on the 2025 and 2026 programmes.

So why not put the kettle on, take five, and look at what NDL and the Community have been up to over the past few months, and see what's in store for summer and beyond.

Headlines

  • Book now: Community Summit 2025
  • NDL Inspire online events: Register your place & watch on demand
  • Product updates & releases
  • Community resources
  • Your project stories & blogs you don't want to miss
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Community Summit

We are delighted to announce that tickets for our Community event of the year are now live. The NDL Community Summit will be held on the 8th & 9th of July at the Priory rooms in Birmingham.

This replaces TechFest and is designed to better reflect the objectives of the event, namely, to bring the community together to share experiences, be inspired, and to learn from each other. There will still be opportunities for those of a technical persuasion to get hands-on with the latest technology, and we’ll be covering the roadmap of both imminent and longer-term arrivals, so we can gather your views and ensure we are prioritising the things you need the most.

This year, along with round table sessions, we will also be running sessions on the practical uses of AI as part of digital transformation, looking at tangible examples and the role Evolve plays in simplifying its application.

An event not to be missed. Click the button below to find out more and get your ticket.

NDL Inspire

The main objectives of the NDL Community are to inspire usage of Evolve and to encourage collaboration between customers so they can get the most from their NDL licence investment, especially as 2/3rds of the challenges are the same across organisations.

NDL Inspire is a series of customer-led webinars where community members share projects they have undertaken, looking at the business challenge or opportunity, and how they were able to effect transformational change.

Webinars coming soon...

  • Hertfordshire Community NHS Trust - Digital referrals: Enhancing the patient experience
    15th of May - 10am Book here

  • SRS (Shared Resource Services) - Using AI for intelligent meeting transcription and summation for social care, mental health and HR
    24th of June - 10am Register for more information.

We have more webinars on the horizon, including large-scale data migration, clinical photography on the ward and in the community, responsive housing repairs, and DBS checks. Keep an eye out for details landing soon!

We’ve already delivered some fantastic webinars this year. Watch them on-demand now...

  • Managing NHS Staff Appraisals and Wellbeing in a Digital World

  • An ICB-wide digital approach to treating the waiting list backlog
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Product Releases

There have already been several updates to the different components of Evolve, with lots more planned over the summer. There are links to the release notes and downloads, each detailing the changes and new features included in each version.

Recent releases:

  • Digitise Forms 2.0.2 – LINK
  • Automate 8.1.1 - LINK
  • Flow 1.8.3 - LINK
  • Hub 1.8.3 – LINK

Upcoming features and releases coming soon:

We’re hard at work on the next versions of every Evolve component, bringing many of the features we announced at this year’s NDL Community Connect. More information on each of these will be provided at the NDL | Community Summit

Digitise Forms

  • New elements, including:
    • QR and barcode generation
    • Link repeater
    • Media player
    • Date range picker
    • Face and star ratings
    • Toggle switch
    • Stool and urine charts
  • Microsoft Entra ID (formerly Azure AD) authentication.
  • Customise the handling for Form timeouts.

Improvements to clearing and resetting Forms.

Digitise Apps

  • Audio recording, storage, and playback.
  • Support for the latest versions of iOS and Android.
  • Support for the latest devices.

Automate

  • Extended Application Compatibility Profiles (ACPs).
  • Extensions to Control Signposting.

Flow

  • UK integration
  • PDF generation.
  • Push notifications and ‘next step’ emails.

Connect

  • Full integration within Flow processes.
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Connecting the NDL Community

The NDL Community provides excellent opportunities for collaboration and is a great space for sharing knowledge and insights on projects.

Don’t forget the NDL Project Library, a searchable set of over 250 project examples available to the NDL Community. If you would like to know more about a specific project or would like an introduction to another community member, reach out to your Digital Transformation Consultant.

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Documentation

As discussed at Community Connect, we have been busy making the product documentation even more comprehensive, and those of you who wish to learn about every aspect of Evolve will also have access to a complete set of training courses. This means that you will have all the tools you need, including examples, step-by-step guides, and even example back-office systems and VMs (virtual machines) available to practice with when required.

To access these, go to the documentation tab in the product.

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Training

For those of you who might want personalised support for delivering specific projects, the NDL Mentorship Programme is available. Many customers are already making the most of this programme, which is proving to be a highly successful way to combine learning with project delivery, resulting in a successful and self-sufficient approach to using Evolve.

Evolve in action: Stories from the community

NDL Community Case Studies

Bringing you success stories from every corner of the public sector
Success Stories
WCC Phone Image

Warwickshire County Council

Combining RPA and mobile apps to streamline reablement assessments in the community, learn how WCC achieved improved resident experience with a 50% time-saving.
Find out more
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Keele University

Learn how Keele University have revolutionised its clearance checks with RPA, speeding up prospective admissions and saving time equivalent to one FTE.
Find out more
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Hertfordshire Community NHS Trust

Learn how HCT combined RPA & eForms to achieve streamlined CYPT referrals
Find out more
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The Princess Alexandra Hospital NHS Trust

Learn how PAH combined eForm and RPA technology to achieve fast, accurate and secure end-to-end patient referrals
Find out more
NDL Community Spring Newsletter 25

And that's a wrap!

The NDL Team are hard at work on projects and products, trying our very best to make sure you have all the tools, resources and support you need to meet the ever-growing and changing demands for services.

We are looking forward to catching up with lots of you at the Community Summit in July. If there is anything we can do to help in the meantime, reach out to your Digital Transformation Consultant or the service desk, and we will do our best to help.

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