An ICB-wide digital approach to treating the waiting list backlog (webinar repeat)
During 2025, NDL customers delivered some amazing digital transformation solutions and have been kind enough to share them with us and the wider NDL Community.
Webinar repeat - 7th October - 10.00am
Here's your chance to watch the highly successful webinar from earlier this year to see how University Hospitals of Morecambe Bay NHS Foundation Trust (UHMB) is overcoming the waiting list backlog, not only at the trust, but across the wider Lancashire and South Cumbria ICB (OneLSC).
Since the global Covid-19 pandemic, hospital waiting lists have grown to unprecedented levels, meaning there is a huge appointment backlog and a delay for patients accessing the care and services they need. Discover how UHMB is maximising the use of clinical time and resources by leveraging the power of the latest digital transformation technology to deliver a modern, digital patient experience that eliminates what were once manual administration tasks.
Why attend?
Attend the webinar and learn how OneLSC can…
- Notify patients about short-notice, available clinical appointment slots - leading to a reduction in wasted empty clinical appointment slots.
- Allow patients to book both outpatient and inpatient appointments online - giving patients more choice and autonomy over their own care.
- Book appointments automatically within back-office systems, requiring no manual intervention - freeing up staff time to allow for more patient-centric care.
- Issue pre-operative assessments, surveys and questionnaires for patients to complete online – completed forms are then seamlessly integrated into back-office systems and patient records.
- Deliver a fully digital experience for patients accessing hospital services – from paying for car parking to navigating the hospital site.
- Save money on letters and texts through integrating with Gov.Notify – maximising resources and allowing for funds to be spent elsewhere across the ICB.
- Streamline the patient appointment check-in experience by facilitating the capability to check in on mobiles and the NHS app – allowing for a better, smoother-running patient experience
Watch this webinar re-run to see the Patient Engagement Portal+ (PEP+) in action, look at its creation, application, and learn about the results it's achieving across the ICB.
This webinar is suited to anyone working within a public sector organisation who might be involved with Digital Transformation, patient or citizen experience, PIFU managers, clinic managers, and any stakeholders involved with business development.
Don’t miss out - hit the registration button now and get your tickets!
Once you have registered, a member of the NDL team will be in contact to confirm your place and provide you with details on how to access the webinar session.
This is a free public sector event suitable for delegates working within the UK Public Sector. Please register using your public sector email address – registrations from personal email addresses may not be accepted.
This is an event run by NDL Software Ltd. By registering for this event, you agree to share your name, job title, organisation, phone number and public sector email address with the NDL team.
This bite-sized webinar is a rebroadcast from the NDL Inspire webinar series.