AI Meeting Transcription, Summation & Integration

Within the public sector, meetings with service users, patients, and clinicians are often recorded for follow-up purposes, statutory reasons, or to maintain professional standards. The purpose of the meetings could be for social care, mental health, and HR, for example, but regardless of the type of meeting, it needs to be recorded by written notes.

When focused on note-taking, clinicians, social workers, and council workers can’t dedicate their full attention to the meeting. This may negatively impact the meeting and its purpose. In addition, notes may not be taken correctly, vital information could be missed, or the notes may not make sense when viewed after the meeting. Sometimes the notes are too long and need condensing, or they might not align with organisational criteria. Altogether, it seems to be a slow and inefficient method of recording and actioning meetings, meaning the end service user is not accessing the help they need as quickly as possible.

But there is a better way to record, summarise, format and integrate details from meetings whilst still keeping the expert in the loop.

Based on the Open Source “Sonic-Brief” AI project from Microsoft and codesigned by SRS and NDL Software Limited, this end-to-end knowledge worker project is amazing value for money, and liberates millions of hours back into the UK Public Sector and beyond.