Case Studies

West Suffolk NHS Foundation Trust - Clinical Photography

West Suffolk NHS Foundation Trust has developed an application that aids capturing photographic records of wounds and other conditions in a clinical environment. The Trust was able to use a mobile workflow and automation to achieve a significant time saving and improved data accuracy, while also improving their CQC rating in the process.


West Suffolk NHS Foundation Trust - Clinical Photography: Ophthalmology

Following the success of their Clinical Photography application, West Suffolk NHS Foundation Trust saw an opportunity to implement the same technology in their Ophthalmology department. The application can take pictures of the back of patient’s eyes using an unmodified iPhone X, with a telephoto lens attached. As well as improving both the speed and quality of patient care, the Trust has also ensured a more accurate and secure patient database.


Warwickshire County Council MX - Digital Journey

Warwickshire County Council has transformed multiple services within the organisation with mobile working. Learn how WCC took an agile approach to digital transformation, see the results and learn about its plans for the future. 


Hounslow and Richmond Community Healthcare NHS Trust Staff Immunisations

Following the success of its Child Immunisations eConsent programme, Hounslow And Richmond Community Healthcare NHS Trust implemented the paperless consent system for its staff immunisations. The expansion of the system has allowed the Trust to regain control of its process, saving time and money whilst achieving its highest staff immunisations uptake to date.


Hounslow and Richmond Community Healthcare NHS Trust Child Immunisations

Hounslow and Richmond Community Healthcare NHS Trust achieves its highest uptake to date for child immunisations by taking its consent process paperless. The new system has allowed the Trust to improve data analysis, security and integrity – ultimately leading to improve efficiency and reduced waste.

University Hospitals of Morecambe Bay NHS FT - MX - Patient Meals

University Hospitals of Morecambe Bay NHS Foundation Trust have implemented a mobile working solution to replace a labour intensive, paper-based process. The new Patient Meal Choices app is improving patient experience and quality of care in the Trust as well producing significant time and money savings by reducing waste. 

Warwickshire County Council MX - Condition Surveys

Warwickshire County Council has transformed its building inspections service by implementing a new mobile working app. The Condition Surveys app has replaced an admin heavy process that consumed a large amount of paper. Mobile working has improved data integrity, eliminated rekeying and reduced paper usage within the Council.

Nottinghamshire Healthcare NHS Foundation Trust

Nottinghamshire Healthcare NHS Foundation Trust is utilising mobile working on the wards of its secure mental health hospitals. The Trust's new Observation app, developed on NDL's MX, improves the level of care given through real-time data available to clinician on the go. The app has resulted in improved appointment time keeping, greater data accuracy and reduced clinical risk.

Newcastle City Council MX

Newcastle City Council improves social worker services and staff safety with a new Visits Mobile Working App. The new app, developed using MX, includes several features which improve communication, timekeeping, staff safeguarding and data security. The app is also fully integrated with the back-office system, allowing social workers to spend less time rekeying and more time on frontline care.

Manchester Mental Health and Social Care Trust

Clinicians at Manchester Mental Health and Social Care NHS Trust often work flexibly within the community. Although patient records were digitised, there was no way for staff to access and update this information remotely. Using NDL's mobile working toolkit, MX, the Trust implemented a mobile application to over 250 users citywide, saving them valuable clinician time and improving service delivery. 

North Hertfordshire Homes

North Hertfordshire Homes has saved hundreds of hours of back-office time and reduced by two months the surveying period for its annual repairs programme by introducing mobile working. Its building surveyors are now using MX when they inspect properties, eliminating paper forms and enabling automatic transfer of reports into the back-office QL housing management system.

West Kent Housing Association

West Kent Housing Association had successfully implemented an out-of-hours asbestos warning system for its responsive repairs team using awi MX, NDL’s mobile technology. It has now moved on to a more comprehensive mobile working project, which includes repairs requests, job scheduling, asbestos alerts and gas certification, all integrated seamlessly with its back-office systems. As a result, it is making significant cost savings as well as improving efficiency, productivity and management information.

Lancashire Care NHS Foundation Trust

Lancashire Care NHS Foundation Trust wanted to improve quality and the efficiency of its community services. To do this it has introduced mobile working, using awiMX from NDL, for its district nurses and early intervention teams. As a result, clinicians can spend more time with patients, providing a higher-quality service, while central data is far more accurate and detailed, supporting the production of critical performance data. Lancashire Care is now starting to roll out the solution across all its teams of community-based staff.

Bolton Council

Bolton Council selected MX, NDL’s mobile solution, as its corporate mobile platform. It has successfully mobilised a number of services within its Environment and Planning departments, which has already resulted in an estimated yearly saving of £60,000. It has now used MX to create a mobile app for its new extended recycling scheme, supporting the delivery and removal of bins. As a result, it is saving approximately £10,000 per year.

The Moray Council

As part of a review to identify potential service improvements and financial efficiencies, The Moray Council recently set up a central customer contact centre. The programme then involved different services transferring initial customer contact to this one central point. One of the first services to migrate was its Housing Repairs service and, at the same time, it implemented mobile working for its housing repairs operatives. By using awiMX and awiSX, NDL’s mobile and integration technology, it has now integrated both its front-office CRM and three back-office systems to support the new way of working. As a result, it has realised significant efficiencies and cost-savings.

Informatics Merseyside

Informatics Merseyside is an NHS IM&T shared service, working with healthcare trusts across the Merseyside area to support and improve the quality of care delivered to patients. In particular, its aims align with the Quality, Innovation, Productivity and Prevention (QIPP) agenda of improving the quality of care within the NHS while also achieving significant cost savings.