NDL Community Newsletter

Spring 2023

NDL Community Awards 2023

Celebrating the continued innovation and dedication of the NDL Community, nominations are now open for the NDL Community Awards 2023, with six different categories to choose from:

  • RPA Project of the Year - The best use of Automate
  • Digital Project of the Year - The best use of Digitise
  • *NEW* End-to-end Project of the year - Combining NDL products
  • Driving Value Award - Outstanding ROI
  • Community Collaboration Award -Working together
  • Changing Lives Award - People-centric impacts

Learn more and download the entry form here - Account Managers will be in touch to explain the submission process. Stay tuned for more exciting announcements coming soon. Good luck!

Untitled Design (28)

TechFest 2023

July 19th - 20th

TechFest is back for another year of innovation, collaboration and celebration as community members and NDL experts hold a host of sessions to educate and inspire. Don't miss this two-day, tech-fuelled event - pop a placeholder in the diary and keep an eye out for more information coming soon.

Thanks for joining us @ Community Connect!

Community Connect - our latest NDL roadshow - is now all wrapped up. A massive thank you to every member of the community that came out to join us!

Covering everything from the product roadmap and the recent release of Connect and Flow, to the latest project stories from across the Community - this year was packed full of exciting announcements, knowledge and collaboration. 

Couldn't join us, or want to discuss something you learned at Connect further? Don't hesitate to get in touch with your Account Manager today!

RPA Project Showcase: The Princess Alexandra Hospital NHS Trust & Circle Health Group

Another huge thank you to healthcare innovators Dan Smith, Head of Automation at Circle Health Group and Lisa Hedgecock, Integration and Development Manager at The Princess Alexandra Hospital NHS Trust for sharing key learnings and insights at our latest RPA Project Showcase. Couldn't join us? Don't worry - catch up on-demand in the community portal!

NDL Evolve Digital Transformation Platform


NDL’s Evolve Digital Transformation Platform combines four powerful products to revolutionise public sector processes. As the platform is constantly evolving, don't miss out on the latest updates - find more information below, or book a free product demo with one of our technical experts.

The latest news from the NDL roadmap...


As revealed at Community Connect, the next few weeks will see the release of a range of new product versions - packed full of exciting new functionality, security upgrades and jazzy new UI features. With upgrades to Digitise, Automate and Connect coming very soon, and further updates on the horizon, keep your eyes peeled for these brand-new releases.

Digitise Forms 1.7

  • Store PDFs in SQL databases
  • New 'Save As' behaviour

Digitise Apps 10.8

  • Support for iOS 16 and Android 13
  • Support for Windows 11 and Server 2022
  • Brand-new Digitise look

Connect Feature 1.1

  • Every Digitise customer can now access the Connect feature to integrate RESTful web services without code

Automate 7.1

  • Brand-new Automate look
  • Minor UI enhancements

Connect 2.1

The standalone Connect product is now officially out of early access, allowing you to...

  • Build & customise Connectors in the Connect Studio
  • Publish a Connector to Hub
  • Document your APIs
  • Use Connectors throughout Evolve

Unlock the art of the possible

With innovators like The Princess Alexandra Hospital NHS Trust, University Hospitals of Morecambe Bay NHS Foundation Trust, Circle Integrated Care and other organisations across the community already innovating with new products from the Evolve Digital Transformation Platform, you can expect to hear about some exciting and replicable project stories very soon.

Interested in expanding your organisation's capabilities with the wider Evolve Platform? Unlock true end-to-end digital transformation - find transparent pricing information here, and book your free demo today.

Time for a spring clean?

The NDL Delivery team is here to ensure you're getting the very most out of your licences and projects. This spring, clean up your digital estate with help from the experts - from getting up to date with the latest product versions to application health checks, now's the time to get your ducklings in order. 

Towfiqu Barbhuiya 9Gpkrsbgmc Unsplash
Ensure you're running the latest version of your NDL software

Did you know you can find the latest versions of our software right here in the community portal? Head to product downloads and get access to all of the latest features, bug fixes and security updates - alongside our online documentation - with just a click of a button.

Save time and get help with installation

Need some extra support getting your product upgrades up and running - or simply don't have the time? We can help! Our implementation services mean you can focus on the tasks that matter, while our experts ensure products are properly set up, no matter the environment. 

Keep applications and environments in check

Are your solutions running as well as they could be? Our application and environment health check services give you performance peace of mind. Whether it be reviewing code, UI, error logging or administrative settings, we'll make sure everything's running smoothly.

Support Desk Easter Opening Hours (1)

Here when you need us

With Easter just around the corner, don't forget the NDL Support Desk is closed on bank holidays - but we're back in action every working day, open and available between 9am and 5.30pm as usual. 

Need a hand? Call us free on 0800 454035, email us at support@NDL.co.uk or raise a ticket through the Service Request portal.

Health Records team use Robotic Process Automation to clear backlog of 40,000 documents

Learn how Midlands Partnership NHS Foundation Trust streamlined patient records with robotic process automation (RPA), as told by NHS England in its Workforce Digital Playbook

Read now

UKAuthority & NDL experts' guide to public sector end-to-end digital transformation

From scoping and planning, to overcoming hurdles for successful delivery - learn everything you need to know with UKAuthority's brand-new whitepaper, created in collaboration with NDL.

Read now

Using robotic process automation (RPA) saves 72% of time taken to register new staff for eLearning

Learn how The Mid Yorkshire Hospitals NHS Trust revolutionised access to training for healthcare staff, as told by NHS England in its new Workforce Digital Playbook

Read now

Spring into 2023 with new processes, new projects & new products!

With so much going on in the community and the NDL Roadmap, it's hard not to get excited about the year ahead. With TechFest and the NDL Community Awards just around the corner, we can't wait to celebrate the continued innovation happening across the country. To learn more about any of the products, projects, events or services mentioned above, don't hesitate to reach out to your Account Manager, or email us at customerservices@NDL.co.uk.

Stay in the loop & connect with us on social media

Let’s stay in touch - make sure you’re getting all of the latest NDL and industry updates and follow us across social media platforms.   

@NDLSoftwareLtd NDL Software Limited