NDL Community Newsletter

Winter 2022

Community Connect: 2023

Join the community at next year's roadshow - where we'll uncover the latest Evolve news, updates to our product roadmap, and plenty of useful information to help bolster your digital transformation efforts. Keep your eyes peeled for more information coming soon - and don't forget to pop a placeholder in your diary!

  • Live technical demonstrations
  • Brand-new product features, including library tools & online store 
  • The latest news around Evolve, Automate, Digitise, Connect & Flow
  • New releases & plans for 2023
  • Available services, including our new Practitioner certification
  • A chance to join public sector peers & discuss knowledge, replicable projects and overcoming common challenges

Wetherby - 21st February 

South Wales - 23rd February

London - 28th February

Birmingham - 2nd March


Get more information and secure your tickets today!

Register now

Online Healthcare Project Showcase: Circle Integrated Care & The Princess Alexandra Hospital NHS Trust

March 7th 

Join us virtually as healthcare innovators CIC and Princess Alexandra NHS take a deep dive into their respective RPA projects, challenges and successes. 

  • Discover first-hand knowledge around end-to-end processing in a healthcare environment
  • Learn about a plethora of projects, from automated referrals to patient triaging
  • Get inspired with innovative technology combinations and integrations for massive ROI

Interested in joining us? Keep your eyes peeled for more information coming soon - or pre-register today at events@NDL.co.uk

Upcoming in 2023: NDL Community Awards & TechFest 23

Coming soon...

Get ready for the return of our biggest community events - TechFest and the NDL Community Awards. Both held at our Wetherby HQ, we can't wait to welcome you back next year to share all of the amazing innovations and achievements within the community from the past year. 

We're gearing up for our biggest awards and TechFest yet - so you definitely don't want to miss next year's get-togethers. 

We'll be reaching out with more information very soon - so keep an eye out for NDL in your inbox. Can't wait to learn more? Don't hesitate to get in touch with your account manager, or drop us a line at events@NDL.co.uk!

Want to recap last year's events? Find our TechFest round-up here, and catch up with last year's award winners here.

Thanks for joining us @ Introducing NDL Flow!

We recently caught up with the community to unveil one of the latest additions to the NDL product set: Flow. Allowing you to elevate digital processes with no-code integrated workflows, we're incredibly excited to see its impacts within the community.

A huge thank you to all of our attendees - and our early adopters! Your account managers will be reaching out to discuss Flow with you further, but if you can't wait, don't hesitate to get in touch with your requirements. 

Couldn't join us? Don't panic - we're delivering bespoke demos for those who are interested. Reach out now to book your free session!

Learn more about Flow 



NDL Evolve Digital Transformation Platform


NDL’s fully comprehensive digital transformation platform combines four powerful products to revolutionise public sector processes. As the platform is constantly evolving, don't miss out on the latest updates - find more information below, or book a free product demo with one of our technical experts.



Our latest collaborations...

  • Congratulations to the team at South London & Maudsley NHS Foundation Trust who overcame a tumultuous EPR system outage, already returning to projects planned prior to the disruptive event after an incredibly fast response 
  • Yet another process is now live for Circle Integrated Care, now focussed on streamlining its Musculoskeletal processes 
  • Torfaen County Borough Council & Shared Resource Service Wales are busy away with product training
  • Mid Yorkshire Hospitals NHS Trust has been hard at work applying RPA to a multitude of processes, including correction of postcodes and bank holiday cancellations
  • Hertfordshire Community NHS Trust is well underway with its first end-to-end process, combining Automate & Digitise
  • Nottinghamshire Healthcare NHS Foundation Trust is currently developing a brand-new RPA process, branching out into a new area of the Trust

Are you running the latest version of your NDL software?

Ensure you're running the latest versions of your NDL software to access brand-new features and fixes. All of the latest versions of NDL products are available now - so head over to Product Downloads to benefit from the latest features and security enhancements. Need a hand with installation? Get in touch with the Support Desk.

  • SX 7 - available now. A major overhaul of our RPA product including Application Compatibility Profiles, Smart Named Regions and more. Contact your NDL account manager for more information.
  • Digitise Forms 1.6.1 (formally FX) - With new elements, enhancements to PDF generation and more, NDL Digitise Forms (1.6.1, extending the capabilities of FX 1.6) is ready and available now - contact your NDL account manager for more information.


Support throughout the holiday season...

Our delivery experts work hard to ensure your projects, innovations and day-to-day processing runs smoothly. The festive season bares minimal disruption to our services, with the desk only closing throughout bank holidays. Need a hand? 

Call us Email us Log a ticket


Support Desk Festive Opening Hours
Swindon Borough Council’s Children’s Services Systems Revolutionised By RPA

UK Business News celebrates Swindon Council's latest robotic process automation innovation - successfully uplifting its Children's Services system with resident experience at heart.

Read now

Morecambe Bay NHS Trust gives prize money to Bay Hospitals Charity

Read as the Lancaster Guardian reports University Hospitals of Morecambe Bay NHS Foundation Trust's NDL Community Awards win - with the Trust donating its £500 prize to Bay Hospitals Charity.

Read now

Mid Yorkshire Hospitals transforms eLearning registrations with automation

Digital Health covers a recent automation success at Mid Yorkshire Hospitals NHS Trust, as it now processes a full cohort of 200 eLearning account registrations in 1.5 hours with the help of RPA. 

Read now

Don't miss UKAuthority's latest whitepaper, featuring insights from the NDL Community

In our latest collaboration with UKAuthority, we reveal everything the UK public sector needs to know about end-to-end digital transformation - from planning, challenges and suitability, to technology combinations, integrations and successful deployment. The paper features excellent insights from our experienced community, including: 

  • Circle Integrated Care 
  • Moray Council
  • West Suffolk NHS Foundation Trust
  • Conwy County Borough Council
  • Norwich City Council
Untitled Design (17)

G Cloud 13

NDL Software is officially approved as a G Cloud 13 supplier. The NDL Evolve Digital Transformation Platform is now live - including standalone products, Digitise, Automate, Connect and Flow. As the government's official digital procurement platform, we're keen to ensure the community has convenient access to our products. Want to learn more? Take a look at our service descriptions.

Fusion awarded a place on the Crown Commercial Service G-Cloud 13 Framework  – AI powered ITSM and ITOM | Fusion – BMC Partner

And finally, have a very merry Christmas & a happy New Year! 

It's a wrap! This year really has been one to remember, with both the NDL team and community creating some of our biggest innovations yet. In 2022, we finally got out of lockdown and got the wind back in our sails - it's been fantastic to get the community together again for some serious collaboration. Next year is set to be even better - don't forget to register your interest for Community Connect 2023, TechFest and the NDL Community Awards. And if we don't see you beforehand, happy holidays!

Don’t forget you can raise service requests through the portal, by mail or just call us, and ideas for the Community Forum are always welcome 

Stay in the loop & connect with us on social media

Let’s stay in touch - make sure you’re getting all of the latest NDL and industry updates and follow us across social media platforms.   

@NDLSoftwareLtd NDL Software Limited