9th August - Pioneering app-led projects transforming UK local authorities and housing


As part of the NDL Transform Online Series, we bring to you…

Pioneering app-led projects transforming UK local authorities and housing


This short webinar is packed full of real-life digital transformation stories from our customers across the housing and local government sectors. Join our team as we showcase and share with you a plethora of project case studies from Royal Borough of Kensington & Chelsea, Wigan Council and Home Group. We will share how individual organisations have implemented innovative data capture front-end technologies, such as mobile apps and eForms to improve their service to their citizens, from digitising key in-the-field community services to meeting demanding central government vaccination support initiatives.

This is the second installment of our two-part stories’ series, focusing directly on how your peers in citizen services have implemented digital working in specialist departments, and the possibilities of front-end technologies across the local government and housing association landscape. By learning from projects delivered at organisations like yours, the stories shared throughout this webinar aim to inspire your digital working. The NDL experts are also virtually on hand to help you to understand the realms of achievable possibility with mobile apps, eForms and the power of re-purposing app-based technologies in wide-reaching digital transformation.


During the 45-minute webinar we will cover:

  • The use of digital transformation tools, specifically front-end technologies, and how they can enable rapid and far-reaching digital change, without disruptive system changes.
  • The app-led approach employed by Royal Borough of Kensington & Chelsea to revolutionise its in-the-field citizen services, whilst banishing rekeying for community teams with its Community and Resident-focused Environmental Services Transformation (CREST) and Contract Monitoring apps.
  • The innovative way in which IESE's 'UK Council of the Year 2021' Wigan Council has met surges in COVID-19 testing and changing government requirements with eForms – the first UK pilot scheme to crack the IT solution.
  • How Home Group has digitised Case Management with a secure easy-to-use mobile app – working in development partnership with NDL to assist its support workers in providing the highest level of customer care, whilst eliminating the need for its archaic, laborious paper-based notes system.

Summary of the session, including next steps and Q&A. 


Why attend?

You will leave this webinar with real-life low-code digital success stories and an insight into the steps healthcare providers like you have taken to successfully adopt front-end technologies as part of a digital transformation strategy - alongside key learnings from our 40 years of experience in business transformation.

The webinar provides further learnings from our customer community project, and the steps to adopting your digital-first approach to services to citizens, allowing you to gather ideas from your peers to take home to your organisation. There will be the opportunity to chat with our NDL experts about low-code digital technologies available to you, and how you can apply mobile or web-based apps to end-to-end transformation, a specific department or roll out at a corporate level. 


Hit the registration button to secure your place!  Once your registration has been validated with our team, you will be issued with a unique private link  on the event date and instructions on how to access the webinar prior. Please share this link with colleagues so that they too can register. 

*We would like to thank you for your interest, please note this is a closed event for public sector professionals only. *