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Our Social Purpose

We believe technology should be a force for good, helping public sector organisations, communities and the environment thrive

We believe technology should be a force for good

That's why we work with NHS organisations, councils, housing providers and education teams across the UK - helping them improve services, reduce unnecessary admin and make better use of the systems they already have. Knowing our technology helps organisations deliver essential public services in a more effective, responsible and sustainable way gives our work real meaning.

Helping organisations make a positive impact is a big part of who we are. We also believe in doing our bit, supporting communities, people and causes in ways that go beyond the technology we provide.

For a greener world

The technology we build doesn't just help organisations work more efficiently. It also helps reduce waste, cut paper-heavy processes and minimise unnecessary travel. We've helped our customers save hundreds of millions of sheets of paper, hundreds of thousands of litres of fuel, and thousands of megawatt hours of electricity.

We're passionate about the role technology can play in creating a more sustainable future. That's why we're proud to be a Carbon Neutral business in line with PPN 06/21, and why we continue to look for ways to reduce our own environmental impact while helping our customers reduce theirs.

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Make it Wild

We work with Make it Wild as part of our CRP, planting trees to offset a small portion of our carbon emissions - all while supporting local wildlife and biodiversity.

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Boston Spa, Wetherby & Villages Green Group

We also sponsor our local environmental group, supporting them to deliver events, initiatives and talks within the community.

Our environmental commitments

We're always looking for ways to reduce our impact on the environment. Thanks to the steps we've taken over the last decade, we've cut our carbon footprint by more than 95% while remaining carbon neutral - whether we're at the office, at home, or out and about. 

  • Helping our customers to avoid unnecessary travel and paper wastage
  • Using energy, consumables, and services from green, zero-emission and ethical sources
  • Ensuring the materials we use can be recycled, especially avoiding single-use plastics
  • Promoting recycling as a culture within our working environments
  • Avoiding unnecessary travel, while promoting the use of public transport, cycling, walking and electric vehicles where required
  • Providing green travel schemes, such as Cycle to Work and EV salary sacrifice
  • Reducing our energy and CO2 footprints, by avoiding the use of paper and printing, while utilising only efficient equipment and processes
  • Maintain our purpose-built office's "A" ECP rating
  • Continue to provide on-premises environmental solutions – such as EV charging and solar power
  • Supporting and engaging with green initiatives in our local community

Equal opportunities

We believe everyone deserves the same opportunity to learn, develop and succeed.

That applies to our team, the organisations we work with and the communities around us. Whether you're applying for a role at NDL, joining the NDL Community or working alongside us on a project, you'll be treated with fairness, respect and dignity.

  • Equality & diversity
    Different perspectives make us better. We're proud to work with people from a wide range of backgrounds, experiences and communities. By creating an inclusive environment where everyone feels welcome, we're able to build stronger teams, better technology and better outcomes for the public sector.
  • Education
    From customer training and skills development to partnerships with schools, colleges and universities, we're committed to helping people build confidence, learn new skills and get the most from technology. Whether it's supporting our customers or investing in our own team, we're passionate about creating opportunities to learn and grow.

Supporting our local community

We're proud to be a UK-based SME and believe in doing our bit for the communities around us.

Our work helps public sector teams deliver better services every day, but our commitment doesn't stop there. Through local partnerships, charitable initiatives and community projects, we're always looking for ways to make a positive contribution closer to home.

“This is the biggest single donation we’ve received this year. It will all make for a much-improved working environment, helping our staff to effectively deliver much-needed services to the older people of York.  It has made a real difference, at this time of change for our organisation, and is truly appreciated by the trustees, staff, and volunteers.”

Howard Widdall – Vice-Chair of the Board of Trustees, Age UK York

  • Local charities
    We regularly support local charities through fundraising, donations and team-led initiatives, helping causes that make a real difference in our community.
  • Local healthcare providers
    We're proud to support local healthcare charities and hospices through fundraising and awareness activities, helping organisations that care for people when they need it most.
  • Local schools
    We work with local schools and education providers, donating equipment where possible and helping create opportunities for young people to learn and develop new skills.
  • Local habitats
    We support local environmental initiatives that protect wildlife, promote biodiversity and help create a healthier, more sustainable future for our community.

Get involved

Interested in learning more about our community work, or looking to work with an organisation that shares your values?