Uncovering the meaning and relevance of "end-to-end" in the public sector

A core element informing strategies across the public sector, we delve into the true meaning of digital-first - as well as how to get there.

This year we congratulate three members of the NDL Community on their prestigious iESE Public Sector Transformation Award accolades.

Learn how mobile apps and eForms contribute to NHS Net Zero, helping to reduce the NHS Carbon Footprint by 2040.

Digital transformation efforts remain a top priority across the public sector for a number of reasons - with the most commonly regarded often focussing on process, business, and outcome benefits. However, as climate change accelerates, digitisation is coming more crucial than ever before.

Completely kickstarting its RPA journey, the Mid Yorkshire Hospitals NHS Trust was able to achieve incredibly impressive results in just 12 months – including the automation of digital learning registrations, the closing of lingering patient episodes in back-office systems, domestic abuse alert systems and numerous data optimisation tasks. Reflecting on the year, Digital Programme Manager, Gareth Cinnamon shares a range of valuable insights in this exclusive NDL interview.

As the UK public sector continues to innovate with exciting digital transformations, in-house capabilities that facilitate longevity are more valuable than ever. In this edition of Hot Topics, we explore all things internal capacity – from the plugging of skill gaps, to the limitation of transformation regression.

Following largescale adjustments to services in order to prioritise COVID-19 related care, here’s how Trusts across the NHS have taken a digital approach to managing these impacts across a number of care settings.

Two years following the outbreak of COVID-19, the breadth of the UK public sector continues to deal with the various and numerous effects of the pandemic. Here's how the public sector continues to navigate evolving challenges, as focus shifts from response to management and recovery.

NDL CEO Declan Grogan explores the complexity and roadblocks faced throughout mass data migration projects in the public sector - from avoiding costly exit migration charges, to the most efficient and accurate forms of extraction - while demonstrating Robotic Process Automation’s (RPA) valuable role in this edition of Opinion.

After a year filled with digital innovation, we reflect on five exceptional community stories we've been able to share in 2021. Catch up on RPA, eForm and mobile app projects with this year's round-up.

Following last week’s event, we’re incredibly pleased to announce this year’s winners, highly commended and special mentions of the NDL Community Awards 2021. In case you missed it, catch-up with this year's category results here.