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NHS organisations sweep NDL technology awards

Wins for Abertawe Bro Morgannwg and Lancashire Care

NHS organisations have triumphed at this year’s NDL Awards, which were announced in June at the annual NDL Software’s User Group meeting. Abertawe Bro Morgannwg University Health Board (ABMU) won the Best Integration/Automation Project and Lancashire Care NHS Foundation Trust won the Best Mobile Project.
This is the fourth year of the NDL Awards, which recognise excellence in the use of NDL’s integration and mobile technology toolkits. Entries for the 2014 awards came from across NDL’s extensive user base, comprising healthcare, local authorities and commercial organisations.

ABMU’s winning project overcame the challenges of bringing together its internally-developed clinical portal which is used across hospital wards and Myrddin, the Welsh National Patient Administration System. The project was further complicated as ABMU is still rationalising its systems following the merger of two separate NHS trusts and three Local Health Boards in 2009. The key aim was to combine the referral pathway management elements of Myrddin and the ABMU clinical portal, and critically for patient records to be updated and synchronised in a live environment, ensuring the very latest data is always available on both systems.

ABMU used awiSX, NDL’s integration technology toolkit, to integrate the two systems, enabling ward-based staff to update patient records on the clinical portal and for this to be immediately reflected in Myrddin. Since going live in November 2013, over 70,000 transactions have been successfully completed, maintaining the integrity of patient records for staff using either the PAS or the Clinical Portal. The solution has also ensured that staff do not double-enter information into two systems, which has saved time and reduced typographical errors.

The judges chose ABMU because of the “high level of complexity and scale involved in the project which integrated two mission-critical systems; there were inherently high levels of risk in the project which needed confidence in the product and process; and the project will have a profound impact on patient records and the care they receive”.

Lancashire Care’s winning project supported the Trust’s aims to improve the quality and efficiency of its community services. Using NDL’s mobile technology toolkit, it has now rolled out mobile working to around 1000 clinicians including district nurses, health visitors and school nurses, mental health, intermediary care, early intervention service and AHP staff using a range of devices to run mobile apps as part of their daily routine.

The clinicians receive or schedule their appointments on their mobile devices; during the day they record what they have done, search for patient information, make notes and plan future appointments. They have access to the BNF online and are also able to take and store photos and videos. The NDL tools provide links back to the Electronic Care Record and other back-office systems and the data warehouse, providing powerful reporting facilities across all the Trust’s activities. This new way of working means that clinicians spend more time with patients, supporting the Trust’s aim to deliver even better services and improve quality outcomes.

The judges chose Lancashire Care because of the “demonstrable improvements in patient care; its use across a significant proportion of the workforce; alignment with clear corporate visions, and its support of the digital aims of the NHS”.

Declan Grogan, Managing Director of NDL, commented: “The NHS faces the dual challenge of introducing efficiencies and improving patient care. Both ABMU and Lancashire Care have risen to this challenge through imaginative use of NDL products: one using integration to ensure consistent data across two mission-critical systems; the other using mobile technology to enable community clinicians to devote more time to caring for patients. Both are worthy winners, and are just two examples of the many trusts who are now using our toolkits to deliver real improvements in efficiency and care.”

NDL supplies easy-to-use software toolkits to integrate disparate back-office systems and to develop offline, cross-platform mobile business applications. By radically simplifying these two key areas, NDL has given over 200 UK public sector organisations across local government and the NHS the ability to integrate and mobilise their systems. This has resulted in significant savings of both time and money, changing the way frontline services are being delivered. With a pedigree stretching over 30 years, NDL is a profitable UK company priding itself on both technical innovation and high standards of customer care.