East Lancashire Hospitals NHS Trust needed to eliminate wasteful duplicated data entry as well as ensuring its central Patient Administration System (PAS) was more accurate and up-to-date. To do this, it needed to integrate a number of systems with the PAS. It has used awi, NDL’s integration technology, to carry this out and, as a result, it has been able to divert staff time to more productive tasks, patients are tracked more stringently and data is entered more accurately and in real time.