The team at NDL know our customer community makes a real difference across the public sector, often with the support of NDL Evolve.

With so many incredible projects happening throughout the community every day, the NDL Community Awards programme is designed to celebrate these outstanding achievements - recognising our customers' efforts in providing high-quality services for the public, while inspiring similar projects in organisations across the nation.

A year to remember, 2023 saw countless entries evidencing real innovation, dedication and revolution in the community. Find this year's winning projects and organisations below.

Gold

University Hospitals of Morecambe Bay NHS Foundation Trust – Digital Outpatients

Over the last couple of years, UHMBT has focussed on transforming outpatient journeys from start to finish. Utilising multiple products from the Evolve Platform, the Trust has implemented a number of patient-centric end-to-end projects - such as online appointment bookings, digital waitlist screens, clinical forms and the digital patient portal. Putting patients back in charge of their care, the Trust has seamlessly integrated a combination of complex technologies to achieve a truly streamlined patient pathway.

Silver 

Moray Council - End-to-end housing repairs

Gold

Hertfordshire Community NHS Trust – CYPT referrals 

The Trust's fully automated CYPT referrals ensure children and young people access therapies as quickly as possible, reducing errors and wait times by replacing a previously paper-based process. Revolutionising a long-standing system in just 180 days, this award recognises HCT's dedication to some of its most vulnerable patients - utilising RPA for public good. The Trust also goes the extra mile in terms of sharing this project, allowing other healthcare organisations to find the same benefits through replicability. 

Silver

South London and Maudsley NHS Foundation Trust  - Carenotes Recovery

Gold

Lancashire and South Cumbria NHS Foundation Trust – DIALOG+ 

Though extremely complex, LSCFT's implementation of DIALOG+ makes it easier than ever to assess patient wellbeing and create effective recovery goals and interventions. Consisting of apps and eForms, the Trust's purpose-built system is informing practice while bolstering patient autonomy, giving access to personalised care and safety plans for clinicians and service users - improving experiences for both healthcare professionals and the public. 

Silver

Birmingham Community Healthcare NHS Foundation Trust – Essential Care Framework

Gold

Home Group – Care and Support App 

Providing supported housing to over 20,000 vulnerable people, Home Group have a responsibility to assess and support the needs of its tenants at all times. With over 1,000 dedicated Care and Support workers completing home visits and assessments, the team created a purpose-built app for use in the field. Allowing care workers to capture and retrieve back-office information with authorised mobile devices, the app allows workers to spend more time with tenants during visits, and less time capturing unstructured data on paper (before rekeying back at base). 

Silver

Warwickshire County Council - Social Care Reablement Application & Automation

Gold

Nottinghamshire Healthcare NHS Foundation Trust - Diary Caseload Allocation 

As part of a wider EPR uplifting initiative, the Trust launched various projects involving RiO this year. Its Diary Caseload Allocation automation has saved over 58 working days so far - granting and removing permissions where necessary to ensure secure access to patient information where needed. A clear demonstration of Evolve's capabilities on a corporate licence scale, this project was just one of many that actively gave time back to healthcare professionals, so they can focus more on the patient-centric work that really matters.

Silver

Princess Alexandra Hospital NHS Trust – Patient referrals

Gold

Mid Yorkshire Teaching NHS Trust

Since beginning its automation journey only a couple of years ago, the Trust has become a leading pioneer in the NDL Community, continually leading public sector events to share the power of digital transformation within the NHS. Not only has the Trust shared its secrets to success as key industry speakers, but it has worked tirelessly to improve in-house skills through an NDL mentorship, before showcasing its achievements with a video case study. The Trust has demonstrated its willingness to share and collaborate with the NDL team and the wider public sector time and time again.

Silver

University Hospitals of Morecambe Bay NHS Foundation Trust