11 a.m. Tuesday 19th October

Powered by NDL Transform Online, this autumn we bring to you…

Digital Transformation: RPA Edition led by The Mid Yorkshire Hospitals NHS Trust & Norwich Council

Join digital experts from Norwich City Council & The Mid Yorkshire Hospitals NHS Trust for an exclusive Robotic Process Automation (RPA) Project Showcase.

The jam-packed session will see guest-hosts delve into a variety of RPA projects deployed at their respective organisations. From insights into the rapid development of three key healthcare projects – all in the Trusts 12-month pilot - to the council's fundamental citizen-facing, multi-system synchronisation that was completed in only 24 hours, and how having an arsenal of re-usable code made speedy development possible.


Part 1: Hosted by Stuart Filmer, Lead Developer and Paul Gooch, Contract Support and Applications Manager at Norwich City Council  

  • Given only two weeks’ notice – the role of RPA in the synchronisation of six systems in delivering against the new central government scheme, ‘Breathing Space’– an initiative now in place to support residents under financial strain.
  • Technical insights into how the council is delivering rapid support to citizens experiencing throughout the pandemic with the help of low-code technology.
  • The secrets of a 24-hour project – taking code snippets from its ‘Tell us once’ initiative and building a catalogue of recyclable code to enable rapid digital transformations under strict time constraints.
  • Lessons learnt over the course of the project, challenges faced and how these were overcome.

Part 2: Hosted by Gareth Cinnamon, Digital Programme Manager at The Mid Yorkshire Hospitals NHS Trust

  • Ways in which the pioneering healthcare service is driving Trust-wide value with low code tools, tackling three crucial projects from concept to live - all in only 12 months.
  • How the Trust is enhancing pivotal areas with RPA, from staff eLearning support in its Digital Learning System, integrating Domestic Abuse Notifications into its Patient Alert System and automating the closure of Lingering Hospital Episodes within its EMIS back-office system.
  • From upskilling internal teams to delivering rapid ROI - key insights over the duration of its pilot year.
  • Lessons learnt over the course of its projects, challenges faced and how these were overcome.


Why attend?

By joining, you will learn exactly how Norwich City Council & The Mid Yorkshire Hospitals NHS Trust have overcome obstacles with RPA technology, capitalising on its versatility across several diverse applications, maximising ROI from the start and as part of a long-term approach. You will learn more about the hosts digital transformation journeys so far – the challenges faced, first-hand implementation insights and a wealth of real-life benefits - demonstrating the everyday impact across our public sector services.

Listen as hosts share projects that have been delivered by their own in-house development teams - and where organisations have been supported by NDL’s Professional Services team to deploy even faster. Lastly, you will hear top tips that may help to lay the foundations for your business case, and how low code automation technology could be an integral part of your digital strategy.


*We would like to thank you for your interest, please note this is a closed event for public sector professionals only. *