Webinar: Pioneering Automation Projects Transforming Local Government

Powered by NDL Transform Online, this season we bring to you…

Pioneering Automation Projects Transforming Local Government


This webinar is packed full of real-life process automation stories, directly from our customers in Local Government. Join our team as we showcase a plethora of project case studies from Conwy Council, Norwich City Council, Swindon Borough Council and more.

We will share how individual organisations have implemented innovative technologies, such as Robotic Process Automation (RPA) to improve their service to their citizens, from specialist departments to corporate-side usage in Finance, Operations and HR. By learning more about the projects undertaken by your peers this webinar aims to inspire automation possibilities as part of the digital transforrmation agenda in citizen services.


Why not join us for the webinar where you can:

  • Learn exactly what RPA is, and how a digital workforce can be used to maximise investment across the breadth of your organisation.
  • Discover more about Norwich City Council's nimble RPA approach, re-using practices across two key citizen-facing projects - streamlining the processes for reporting deaths as part of the governments ‘Tell Us Once’ scheme and citizen debt relief in its 'breath space' initiative.
  • Understand the ways in which Conwy Council is leveraging RPA to port mass data between systems - completing the migration of 12 million records in just 120 days.
  • Find out exactly how Swindon Borough Council has leveraged RPA to significantly reduce its manual processing time of free school meal requests, improving process efficiency by 98%.
  • Learn how South Norfolk Council are rapidly deploying RPA underpin centralised systems across the organisation as part of its ‘lean’ service review.
  • Finally, enjoy a session summary, including next steps and your chance to ask questions.


Why attend?

We bring this event as part of our new webinar series, exclusively for public sector professionals. You will leave this webinar with the steps Local Government organisations like you have taken to successfully adopt a digital transformation strategy. Also, we share key learnings from our 40 years of experience in business transformation, and further learnings from our customer stories.


Hit the registration button to secure your place! Once your registration has been validated with our team, you will be issued with a unique private link and instruction on how to access the webinar. Do share this link with colleagues so that they too can register.

Already busy on this date? No problem. NDL extends an invitation to join this webinar later so you don’t miss out. You can search and select a suitable date via the Event Calendar or speak to a member of the team via events@ndl.co.uk.


*We would like to thank you for your interest, please note this is a closed webinar for public sector professionals only. *