RPA
Local Govt

Making use of robotic process automation at Medway Council

Oli Dale Xjski Seizy Unsplash
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Head of Revenues and Benefits, Patrick Knight, shares how Medway Council has saved 70,000 administrative hours with RPA

A digital workforce at the local authority comprising of more than 40 robots operats around the clock to complete the work and the process enabled the team to deep clean data, significantly improving quality and accuracy.