NDL Community Newsletter

Autumn 2024

The NDL Autumn 2024 newsletter has arrived!

It’s been a busy few months and we are fast approaching the year's end. With lots of exciting events and projects on the horizon, we are already looking forward to what's in store for 2025.

But first, let's sit back, take five, and reflect on what’s been happening here at NDL and in the NDL community.

Headlines

Events

The NDL team have been out and about at industry events over the last few months, and it has been great to see so many of you at HETT, SOCITM and the NHS Skills Network. Not forgetting that we caught up with most of the NDL Community at our annual TechFest event that was held in Birmingham, in the Summer – plans are already in motion to make TechFest 2025 bigger and better!

We have even more planned in the programme for 2025 and look forward to seeing the NDL Community at various events throughout the year.

Look what events we’ve got coming up over the next few months…

Community Connect 2025 (1)

Community Connect-25

22nd - 30th January

Coming to a venue near you, this in person event is your opportunity to see all the latest innovations and find out about the roadmap for 2025 - and how you can get the very most from it. It’s also a great opportunity to check in with your NDL Community peers and be inspired by all the fantastic projects being delivered across the public sector.

NDL Inspire

This is a series of online events where customers showcase their projects, all of which are highly replicable for you to carry out within your own organisations.

We will be running these events until the end of 2024 and across 2025.

We have lots of interesting and insightful events coming up over the next few months and into 2025 - keep tabs on what’s coming up in the events calendar or take a look below at some online events happening soon.

NDL Inspire Newsletter 5050

Upcoming online events

Streamlining starters and leavers across the public sector
See how 4 local authorities in Wales were able to automate starters and leavers processing. Hear how they saved time, improved data quality and governance, and optimised licensing costs across the local authority partnership.

November 21st - 10am Reserve your place

Digital Dialog+: Community mental health services @home
Find out how LSCFT have developed and deployed a fully integrated, offline mental health assessments and care planning applications for over 3500 clinicians. Join to see how the project has given patients autonomy over their own care leading to better patient outcomes and experiences.

December 4th - 10.30am Book your tickets

UHMB & ICB: Patient Portal+
See how University Hospitals of Morecambe Bay NHS Foundation Trust has created a project that delivers the next level of patient engagement and self-service. Through a truly innovative, comprehensive and effective application of Evolve, featuring everything from text integration, web apps, video, and mobile self-check in, see how the application is fully integrated with systems across the ICB.

February 4th - 10.30am Register your interest today!

Product Updates & Releases

The second half of the year has seen multiple releases with lots of new features with even more still to come. You can find out about what is in each release by clicking on the product below which will take you to the specific release notes for each.

Product Releases:
Digitise Apps 10.9
Digitise Forms 2.0.1

Coming Very Soon, As previewed at TechFest:
Connect V1.7
Flow V1.8

Why is upgrading important?
We have all seen the chaos that can come as a result of software dependencies not being tested during operating system upgrades. We therefore urge you to stay current with the latest releases and updates (within -1 of the version number is our recommendation) and we are happy to help you plan, test and implement product upgrades to ensure you are getting the very best out of the features and functionality.

New Evolve packages now live on G-Cloud 14

We are delighted to announce that after a rigorous selection process, NDL has been selected as a G-Cloud 14 supplier.
We have taken this opportunity to introduce our new Evolve Packages that allow customers to build fully end to end digital transformation processes in one go.

We are keen that all customers have the opportunity to reap the benefits of Evolve and are providing a licence upgrade path for those with projects that can benefit from the extra power that the full Evolve platform offers. Reach out to your account manager for more information and to discuss your options.

The commencement of G-Cloud 14 also means that G-Cloud 13 is withdrawn for new projects.

The NDL team is growing

We have 4 new Digital Transformation Consultants on-hand to help you with your digital journey. Tommy Garland, James Garrett-Campbell, Hamid Jalloh, and Emily Goldberg joined us over the summer and are getting out on the road meeting customers, attending events, and getting involved with some projects.

Paul Bond has also been appointed as the head of a new quality team, bringing together documentation, education and help desk services to deliver a better customer experience. The better the training and documentation, the easier for customers and the fewer the calls.

Finally, many of you will have already met or spoken to Owen Rayne over the years, but we are pleased to announce that he has recently moved into the role of Customer Project Manager and will be overseeing the smooth running of all your projects.

NDL Team Photos

This expansion and evolution of the NDL team is in recognition that we are doing more projects for even more customers, and we want you to have all the support and resources that you need, when you need them to help ensure the smooth running of your projects.

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Ensure you're running the latest version of your NDL software

Did you know you can find the latest versions of our software right here in the community portal? Head to product downloads and get access to all of the latest features, bug fixes and security updates - alongside our online documentation - with just a click of a button.

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Save time and get help with installation

Need some extra support getting your product upgrades up and running - or simply don't have the time? We can help! Our implementation services mean you can focus on the tasks that matter, while our experts ensure products are properly set up, no matter the environment. 

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Work with the experts and deliver successful projects

Time is often of the essence in the public sector, and resources aren't always available. Whether your team just needs a hand with certain project stages, or you need us to develop and deploy a full project, we’re here to help you launch your digital transformations.

NDL Community Image

An ask to our NDL community members…

We work hard to ensure that we are delivering the best possible value with our Evolve offering to our ever-growing NDL community. With that in mind, we need you to help us spread the word about how amazing working with NDL can be.

We ask that you tell your colleagues and industry peers about the positive experiences you’ve had working with us, and where you are able, we ask that you please introduce us to colleagues and peers within other departments or even other organisations.

It can help make big difference as the more members of the community, the more we can reinvest in making NDL and Evolve deliver even more.

And that's a wrap!

We’ve had a busy few months at NDL with lots in the pipeline until the end of the year and with Community Connect our next big community event on the agenda, we’ll be working hard to make sure it’s the biggest and best yet!

Thanks for reading the Autumn edition of the Community newsletter, we hope you’ve enjoyed the read. As always please do reach out if you have any questions or would like any further information.