NDL Community Newsletter

Autumn 2023

Welcome to the NDL Autumn Newsletter 2023. We're finishing the year off strong, celebrating new projects, welcoming new community members and diving into carbon neutrality - and there's already plenty on the agenda for next year, as we gear up for Community Connect-24. Let's get started!

Issue 3 headlines



Welcome to the community!

We're delighted to extend a warm welcome to our newest members of the community:

  • Shropshire Council
  • Cheshire Council
  • Gosport Borough Council
  • Blaenau Gwent County Borough Council
  • Monmouthshire County Council

If this is your first NDL Community Newsletter, our seasonal round-ups keep you up to date with all of the latest NDL news. From project stories and upcoming events, to product version updates and Evolve roadmap insights, we'll be sharing everything you need to know to get the very most from your license. 

New projects in the pipeline

Since our last newsletter, we've seen plenty of impressive projects kick off and go live. Many organisations in the community have been harnessing the power of end-to-end, extending capabilities with a combination of technologies to unlock even more digital transformation opportunities.

Shared Resource Services Wales, Newport City Council and Torfaen County Borough Council all recently upgraded to the full Evolve platform, and Circle Integrated Care added Digitise to its wheelhouse - so stay posted for updates, case studies and showcases coming soon! Interested in learning about new products? Don't hesitate to get in touch. For more inspiration, check out our library of end-to-end public sector use cases.

Copy Of Connect 24 Newsletter Eshot Image

Community Connect-24

Community Connect is back for another year of knowledge-sharing, inspiration and public sector networking! Community Connect is your chance to ensure you're getting the very most from your NDL software, collaborate with other organisations and gain insights to accelerate your digital transformations. From exclusive demos to key Evolve roadmap announcements, Community Connect isn't one to be missed.

More details will hit your inboxes soon, and Account Managers will be reaching out to reserve your tickets. Coming to four key locations, catch this regional roadshow at a venue near you: 

  • Wales - 23rd January 
  • Birmingham - 24th January 
  • London - 30th January 
  • Manchester - 31st January

Save your place early & register now!

Thanks for joining us!

Over the past few weeks, we've been working with the community to connect and inspire organisations across the UK with digital transformation. A huge thank you to everyone who came to see us at HETT Show 2023 and LocalGovCamp23 this year - it was excellent to see so many familiar faces and have the opportunity to make new connections at public sector organisations from across the country. 

Interested in showcasing your projects, or would like to have NDL join you at an upcoming event? Don't hesitate to get in touch.

Click each logo to find release updates

The latest news from Evolve

Catch up on the latest product releases

The Evolve Digital Transformation Platform is specifically designed for our public sector user community. To get the most from your NDL licence, ensure you're running the most up-to-date version of our software.

Need a hand with installation? Our Delivery experts are always on hand to support your organisation in implementing NDL software. Don't hesitate to get in touch!

Click each logo to find the latest product releases.

Flow 1.5

Available to download now from the Community Portal

Allowing you to create, run and manage complex workflows without writing any code, Flow allows you to create seamless end-to-end processes that incorporate and combine the power of other products in the wider Evolve platform.

This update enables cloud-based licensing. Expect to hear more about this on other products soon!

Automate 7.1.3

Available to download now from the Community Portal

Allowing you to create robotic process automations in a low-code development studio, Automate makes RPA simple. Our recent major release, 7.1, debuted SX's official transition to Automate. This update further streamlines the look and feel of the studio.

Connect 1.5

Connect 1.5 refers to the Digitise feature. This is available within Hub 1.3+, Digitise Forms 1.7+, and Digitise Apps 10.8+. 

The Connect feature allows you to import and use RESTful APIs, with OpenAPI definitions, within eForms and Apps as if they were databases. Connect's standalone offering is currently available in early access - reach out to the NDL Helpdesk to become an early adopter.

  • If you have APIs you'd like to use with Connect, we can validate the OpenAPI definition and make sure everything looks okay for you. Simply reach out to the Helpdesk, and we’ll let you know if there are any issues to be aware of.


Available now to download from the Community Portal

Digitise Forms 1.7.3

  • This is a maintenance update to refine UX.

Digitise Apps 10.8

  • Provides support for iOS 16, Android 13, Windows 11 & Windows Server 2022.
  • Handles new file system permissions in Android 11+.
Ensure you're running the latest version of your NDL software

Did you know you can find the latest versions of our software right here in the community portal? Head to product downloads and get access to all of the latest features, bug fixes and security updates - alongside our online documentation - with just a click of a button.

Save time and get help with installation

Need some extra support getting your product upgrades up and running - or simply don't have the time? We can help! Our implementation services mean you can focus on the tasks that matter, while our experts ensure products are properly set up, no matter the environment. 

Work with the experts and deliver successful projects

Time is often of the essence in the public sector, and resources aren't always available. Whether your team just needs a hand with certain project stages, or you need us to develop and deploy a full project, we’re here to help you launch your digital transformations.

Evolve Template Library: We need you!

You can now find apps, eForms, API connectors, flows and ACPs for use across the whole Evolve platform in our ever-growing Template Library. Designed with our busy public sector community in mind, the library allows you to accelerate projects with ready-built solutions. But we need your help! Do you have any Evolve elements that could benefit other organisations facing similar challenges? Please do share them with us, we're always on the lookout!

New Digitise Forms elements coming soon...

You asked, we listened. We're bringing a whole range of new elements to Digitise that will make your eForms more powerful than ever before. We're kicking off with a searchable droplist, allowing you to add drop-down menus and thousands of options to choose from. This will be available soon through our Template Library and within the next major release of Digitise Forms - but we've got plenty more up our sleeves, so keep your eyes peeled over the next few months.

Want to tell your story?

Got a new project you'd love to shout about? Share your hard work with the community, help accelerate digital transformation in organisations just like yours and get well-deserved internal recognition! Don't hesitate to reach out to your account manager for case study opportunities - work alongside us to create written and video assets to showcase your achievements and allow the wider public sector to replicate their benefits.


We're carbon-neutral! Learn about our CRP

Working towards Net Zero 2050?

Digital transformation and carbon emission reduction go hand in hand - and our community saves millions of sheets of paper, countless hours of travelling and thousands of kilowatts of energy with Evolve every year. Reducing carbon in those internal processes can be much more complicated, and deciding how to offset those unavoidable emissions can be just as confusing.

Don't miss the latest edition of Opinion, as Nicola Lister, NDL Finance Director and environmental ambassador, discusses CRPs, carbon neutrality and empowering teams to adopt greener working. 

Community Opinion: New blog series coming soon

With so many pioneers in our community, we want to showcase the innovative thinking we see in your organisations every day. We're launching a new blog series called Community Opinion, featuring provoking thought-leadership outside of case studies and projects. Looking at big-picture issues, overcoming challenges and the future of digital in the public sector, we couldn't be more excited to platform your thoughts and encourage new conversations. Watch out for the first edition coming very soon, and don't hesitate to reach out to your Account Manager if you have a topic you'd like to write on.

That's it for this year's Autumn Newsletter!

The days are getting shorter, the weather is getting colder and the festive period is fast approaching - but there's still plenty going on in the NDL Community. Thanks for reading - we hope you found this issue informative, but please do reach out with any questions or for any further information. And if we don't see you before, we can't wait to see you all in-person at Community Connect-24 very soon.